The Complete Auto Repair Growth System
Connect lead capture, appointment booking, estimate follow-up, reviews, and customer reactivation in one practical system.
1. Lead Capture & First Contact
Multi-channel lead entry with intelligent routing so you never miss a repair opportunity.
- Missed-Call Text-Back: Instantly engage callers when you cannot pick up the phone.
- Web Chat & Messaging: Capture leads directly from your website, Facebook, and Instagram.
- Smart Forms: Qualify service requests before they reach your service advisor.
2. Booking & No-Show Prevention
Keep your bays full with confirmed appointments and intelligent reminders.
- Automated Scheduling: Allow customers to request appointments online.
- Smart Reminders: Send multi-stage SMS and email reminders before the appointment.
- No-Show Recovery: Automatically follow up with missed appointments to get them rescheduled.
3. Estimate Follow-Up & Approvals
Stop chasing customers for approvals. Let the system do the follow-up.
- Approval Sequences: Automatically remind customers to review their estimates.
- Service Updates: Keep customers informed during the repair process.
4. Reviews & Reputation Management
Turn happy customers into your best marketers on autopilot.
- Intelligent Review Requests: Automatically ask for reviews shortly after vehicle pickup.
- Feedback Routing: Direct happy customers to Google and catch unhappy feedback privately.
5. Lifetime Customer Reactivation
Keep customers coming back for routine maintenance and seasonal service.
- Maintenance Reminders: Trigger service-due alerts based on previous visits.
- Database Reactivation: Send “we miss you” campaigns to customers who haven’t visited in 6+ months.